privacy policy

Name and contact data of the data controller pursuant to Article 4(7) GDPR


Die Spinnerei Neuhof GmbH & Co. KG
Dr.-Enders-Str. 59
95030 Hof
Germany
Telephone: +49 (0) 9281 / 603-0
Telefax: +49 (0) 9281 / 603-18
E-mail: info(at)spinnerei-neuhof.de
Internet: www.spinnerei-neuhof.de

Data protection officer

Die Spinnerei Neuhof GmbH & Co. KG
Dr.-Enders-Str. 59
95030 Hof
Germany
Telephone: +49 (0) 9281 / 603-0
E-Mail: datenschutz(at)spinnerei-neuhof.de

Security and protection of your personal data

We consider it our primary task to protect the confidentiality of the personal data you provide to us, and to protect such data from unauthorized access. We therefore apply the utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.

As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the provisions of the German Data Protection Act (BDSG). We have taken technical and organisational measures to ensure that the data protection regulations are observed both by us and by our external service providers.

Definitions

The legislator requires that personal data be processed lawfully, fairly and in a transparent manner in relation to the data subject ("lawfulness, fairness, transparency"). In order to ensure this, we inform you about the individual legal definitions which are also used in this Privacy Policy:

1. Personal data

“Personal data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. Processing

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3. Restriction of processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future.

4. Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

5.  Pseudonymisation

“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

6. Filing System

“Filing system” means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.

7. Controller

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or member state law, the controller or the specific criteria for its nomination may be provided for by Union or member state law.

8.  Processor

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

9. Recipient

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or member state law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

10. Third party

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

11. Consent

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Lawfulness of processing

Processing of personal data is lawful only if and to the extent that a legal basis for such processing applies. Under Article 6(1)(a) - (f) GDPR, the following may in particular constitute legal bases for processing:

  • a. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  • b. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • c. processing is necessary for compliance with a legal obligation to which the controller is subject;
  • d. processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  • e. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • f. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information on the collection of personal data

(1) Below, we would like to provide you with information on the collection of personal data when you use our website. Personal data are, for instance, name, address, e-mail addresses, user behaviour.

(2) When you contact us by e-mailor via a contact form, the data you provide (your e-mail address and, if applicable, your name and telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or restrict the processing if statutory retention obligations exist.

Collection of personal data when visiting our website

When using the website for information purposes only, i.e. if you do not register or provide us with information otherwise, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary in order for us to display our website to you and to ensure stability and security (the legal basis for processing is Article 6(1)(1f) GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/http status code
  • Transferred data volume
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

Use of Cookies:

(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk allocated to the browser you use, and through which certain information is sent to the body that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make internet offers in general more user-friendly and effective.

This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Transient cookies (see a.)
  • Persistent cookies (see b.).
  • a. Transient cookies are deleted automatically when you close your browser. This includes in particular session cookies. These store a so-called session ID with which different requests of your browser can be attributed to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
  • b. Persistent cookies are deleted automatically after a pre-defined period, which may vary depending on the cookie. You can delete cookies at any time in your browser’s security settings.
  • c. You can configure your browser settings according to your wishes and, for example, refuse acceptance of third-party cookies or all cookies. So-called “third-party cookies" are cookies set by a third party, i.e. not by the actual website you are currently visiting. Please note that you may not be able to use all functions of this website if you deactivate cookies.

Further functions and offers of our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. As a rule, you will have to provide further personal data for this purpose, which we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are audited regularly.

(3) Furthermore, we may forward your personal data to third parties if we offer participation in promotions, competitions, conclusion of contracts or similar services together with partners. More information will be provided when you enter your personal data, or can be found below in the description of the offer.

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this situation in the description of the offer.

Children

Our offers are directed at adults. Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.

Rights of the data subject

(1) Withdrawal of consent 

If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time. The withdrawal of this consent shall not affect the lawfulness of the processing carried out on the basis of the consent before its withdrawal.  You can contact us at any time to exercise your right of withdrawal.

(2) Right to confirmation

You have the right to request confirmation from the controller as to whether we process personal data relating to you. You can request confirmation at any time using the above contact details.

(3) Right to access

If personal data are processed, you can request access to such personal data and provision of the following information at any time:

  • a. the purposes of processing;
  • b. the categories of personal data concerned;
  • c. the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
  • d. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • e. the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning you or to object to such processing;
  • f. the right to lodge a complaint with a supervisory authority;
  • g. where the personal data are not collected from the data subject, any available information as to their source;
  • h. the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Where personal data are transferred to a third country or to an international organisation, you shall have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We provide a copy of the personal data undergoing processing. For any further copies requested by you, we may charge a reasonable fee based on administrative costs. If you make the request by electronic means, and unless you request otherwise, the information shall be provided in a commonly used electronic form. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.

(4) Right to rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

(5) Right to erasure (“right to be forgotten”)

You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and we have the obligation to erase personal data without undue delay where one of the following grounds applies:

  • a. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • b. The data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing.
  • c. The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.
  • d. The personal data have been unlawfully processed.
  • e. The personal data have to be erased for compliance with a legal obligation in Union or member state law to which the controller is subject.
  • f. The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure (“right to be forgotten”) does not apply to the extent that processing is necessary:

  • for exercising the right of freedom of expression and information;
  • for compliance with a legal obligation which requires processing by Union or member state law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3) GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  • for the establishment, exercise or defence of legal claims.

(6) Right to restriction of processing

You have the right to obtain from us restriction of processing where one of the following applies:

  • a. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
  • b. the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
  • c. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; or
  • d. the data subject has objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted under the conditions set out above, such personal data shall, with the exception of storage, only be processed with the data subject's consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a member state.

In order to exercise the right to restrict processing, the data subject may contact us at any time using the above contact data.

(7) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

  • a. the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) GDPR; and
  • b. the processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall be without prejudice to the right to erasure (“right to be forgotten”). This right shall not apply where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), you, on grounds relating to your particular situation, shall have the right to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

You can exercise your right to object at any time by contacting the relevant controller.

(9) Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:

  • a. is necessary for entering into, or performance of, a contract between you and the data controller,
  • b. is authorised by Union or member state law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or
  • c. is based on the data subject's explicit consent.

The data controller shall take suitable measures to safeguard the data subject’s rights, freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

The data subject can exercise this right at any time by contacting the relevant controller.

(10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall furthermore have the right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, you shall have the right to an effective judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.

Use of Google Analytics

(1) This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie regarding your use of the website is normally transferred to a Google server in the USA, and is stored there. However, if IP anonymisation is activated on the website, your IP address will, within member states of the European Union or other contracting states of the Agreement on the European Economic Area, first be abbreviated by Google. Only in exceptional cases will the full IP address be transferred to a Google server in the USA, and will be abbreviated there. On behalf of the operator of this website, Google will use this information in order to analyse your usage of the website, to compile reports on website activities, and to provide further services to the website operator relating to the usage of the website and the internet.

(2) The IP address transmitted by your browser within the framework of Google Analytics will not be combined with other Google data.

 

(3) You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to inform you that, in this case, you may possibly not be able to fully use all features on this website. Furthermore, you can prevent collection by Google of the data generated by the cookie and relating to your use of the website (including your IP address), as well as processing of these data by Google, by downloading and installing the browser plug-in provided under the following link: http://tools.google.com/dlpage/gaoptout?.

Alternatively, you can prevent future collection of your data when you visit this website via an opt-out cookie. To prevent Google Analytics from collecting data across different devices, you must opt-out on all systems used. If you click here, the opt-out cookie will be set:

Disable Google Analytics(The cookie was set successfully. If you want to reactivate Google Analytics, click on the following link:
Enable Google Analytics)

(4) This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are processed in abbreviated form, so that identification of a specific individual can be ruled out. As far as the data collected about you is personally identifiable, this will be excluded immediately, and the personal data will be deleted without delay.

(5) We use Google Analytics to analyse and continuously improve the use of our website. Using the generated statistics, we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data are transferred to the USA, Google has subscribed to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6(1)(1f) GDPR.

(6) Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms and Conditions of Use:   http://www.google.com/analytics/terms/de.html, Overview privacy rules: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the Privacy Policy: http://www.google.de/intl/de/policies/privacy.

(7) This website also uses Google Analytics for a cross-device analysis of visitor flows that is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Integration of Google Maps

(1) On this website, we use the offers of Google Maps. This allows us to display interactive maps directly on the website, and enables you to conveniently use the map function. 

(2) Through your visit to the website, Google receives the information that you have retrieved the corresponding subpage of our website. Also, the data collected when you visit our website are transmitted. This is regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly allocated to your account. If you do not wish the data to be allocated to your Google profile, you must log out before activating the button. Google stores your data as user profiles and uses these for purposes of advertising, market research and/or demand-oriented design of its website. Such an analysis takes place in particular (also for users not logged in) for the provision of demand-oriented advertising and in order to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, whereby you will have to contact Google to exercise this right.

(3) For more information on the purpose and scope of data collection and processing by the plug-in provider, please refer to the privacy policies of these providers. They will also provide you with further information about your rights in this regard and about setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has subscribed to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.